CUCKOOA little help for your next match.
For a bug, a connection problem, feedback or a player report, contact CUCKOO support.
Tell us what happened
Include Android or iOS, your device model, game version, the affected screen or mode and the steps that led to the problem. A screenshot or short recording can help. Remove private notifications, email addresses and other personal information first.
Online room not connecting
Check your internet connection and make sure everyone has the latest game version. Create a new room and share its current code. If the service is unavailable, you can still play solo against bots. Send us the approximate time and your time zone if the problem continues.
Report a player or advertisement
For a player issue, leave the room if needed and email the room code, approximate time and a description of the behavior. For an ad issue, include the ad's name or advertiser and what went wrong. Do not click an ad just to identify or report it. Reports are reviewed through the support contact; we cannot guarantee recovery of an expired room.
Progress and privacy
Progress is stored on your device. The current game does not provide account-based cloud save or cross-device restoration. The Delete data page explains local reset and privacy requests. Advertising privacy options appear in Settings where required.